NorthernLayer
Purchase terms
What to expect when you buy a digital product from NorthernLayer. Read these terms alongside the product description and any licence or guarantee included with your purchase.
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Digital products & what’s included
NorthernLayer sells digital products. Your purchase includes the files, content and access described on the product page at the time you order. Nothing is shipped.
Review the product description for file formats, compatible software and any equipment or materials you will need. Third-party software, subscriptions, printing and physical materials are not included unless expressly stated.
Prices & payment
Purchases are one-time payments processed securely through Stripe Checkout. No NorthernLayer account or subscription is required.
The product page and checkout show the price and currency. Your final total, including any selected extras or applied discounts, is displayed before you pay. Check your order and email address before completing payment.
Delivery & access
After payment is confirmed, NorthernLayer emails your digital files or download instructions to the address entered at checkout within 24 hours. Please use an email address you can access and keep your confirmation or receipt.
If you cannot find your delivery email, check your spam or junk folder. If it still has not arrived, or you entered the wrong email address, contact our support team with your checkout email and order reference, if available.
Licences & permitted use
Your purchase gives you permission to use the digital content under the licence for that product. It does not transfer copyright or ownership of the underlying content.
Permissions for personal use, commercial work, teaching, printing or selling finished items vary by product. Follow the licence and permissions stated for the product you purchased. A permission included with one product does not automatically apply to another.
Unless the product’s licence expressly permits it, you may not resell, share, redistribute or upload the digital files, or provide others with access to your download links.
Order problems & refunds
Any refund policy or money-back guarantee shown for your product at the time of purchase applies to that purchase. These general terms do not reduce those product-specific promises.
For a missing or faulty download, a billing problem or a refund request, email hello@northernlayer.com. Include your checkout email, order reference if available, and a brief description of the issue so we can review your request under the applicable product terms and consumer rights.
A fully refunded order no longer has download access. Nothing in these terms excludes or limits consumer rights that cannot be waived under applicable law.
Support & privacy
NorthernLayer support can help with product questions, orders and previous purchases. Visit our contact page or email hello@northernlayer.com. Please do not send passwords or full payment card details.
Our privacy notice explains how we handle order details, support requests and website data.